Is Zoom the future of business relationships? Not according to American’s Doug Parker. …read more Source:: Open Source S
Tag: airlines
American Airlines just made a shocking gesture toward business travelers
by
•It’s a couple of clicks of a computer keyboard, for which airlines routinely charge $200. Now, American Airlines suddenly takes a different stance on certain fees. The cornonavirus changes business …read more Source:: Open Source S
United Airlines made a painful statement that may appall business travelers
by
•As United opens up flights to China — some of which may be patronized by Apple and other tech company executives — its leadership offers a scoffing tone. …read more Source:: Open Source S
How Asia Pacific airlines are handling coronavirus travel restrictions
by
•What compensation are airlines offering passengers and what impact is this having on each airline? …read more Source:: Open Source S
American Airlines to offer free Wi-Fi? Here’s what it’ll cost you
by
•As the big airlines begin to promise that Wi-Fi on flights will be free, they’re gambling on flyers tolerating more big discomfort. …read more Source:: Open Source S
Singapore Airlines data breach affects 284 accounts, exposes travel details
by
•Singapore carrier points to “a software bug” as the cause of the breach that occurred when changes were made to its website, compromising personal data of 284 customers including seven …read more Source:: Open Source S
Singapore Airlines customer logs into account, sees stranger’s personal data
by
•Frequent flyer member successfully logs into her Krisflyer account using her user ID and password, but sees personal details of someone else including the booking reference for an upcoming trip, …read more Source:: Open Source S
Singapore Airlines employees urged to innovate, fail without fear
by
•Through its digital innovation lab, airline carrier hopes to encourage the development–and even failure–of new ideas to improve service levels, without any concerns of how it will impact employees’ career …read more Source:: Open Source S
Singapore Airlines inks partnerships to drive digital ambition
by
•Singapore’s national carrier has signed partnership agreements with the country’s research and trade agencies to explore opportunities in areas such as data analytics and IoT, to improve efficiencies. …read more Source:: Open Source S
Customer service done right: How a United Airlines crew rose above an imperfect storm
by
•This was the imperfect storm of events when it comes to United Airlines. You won’t believe it when you read it, but I swear it was true. But great customer …read more Source:: Open Source S