Backed by ‘world-leading’ machine learning, data analytics, and behavioural science. …read more Source:: Open Source S
Tag: commbank
AI improves CommBank’s customer engagement up to 400 percent
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•The bank used AI to analyse 200 billion data points to free up more time for its humans to do human things, like exhibit empathy and understand a customer’s individual …read more Source:: Open Source S
CBA confirms NetBank and CommBank glitch after Visa suffers card issue
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•After confirming there is an issue impacting Visa credit cards on its terminals, the Commonwealth Bank has apologised to customers after some app payments were not working Monday morning. …read more Source:: Open Source S
NAB and CommBank plagued by weekend banking outages
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•The National Australia Bank had power cut to its mainframe, while the Commonwealth Bank’s Eftpos terminals were out thanks to Optus. …read more Source:: Open Source S
CommBank CIO Whiteing to leave in executive refresh
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•Three senior executives will depart the Commonwealth Bank of Australia prior to the bank’s new CEO taking the reins next month. …read more Source:: Open Source S
CommBank SMB customers to accept payments via Samsung smartphones
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•The bank’s small business customers will be able to accept payments via a Samsung smartphone in the second half of next year, thanks to a partnership with Mastercard and IDEMIA. …read more Source:: Open Source S
CommBank blames coding error for some alleged money laundering breaches
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•Australia’s biggest bank is blaming an update for most of its failure to hand 53,506 threshold transaction reports to Austrac. …read more Source:: Open Source S