One of the world’s largest banks explains how it uses natural language processing and intelligent assistants to improve customer service on the web and mobile. Read this insider glimpse into …read more Source:: Open Source S
Tag: conversational
Conversational experiences: Building relationships one conversation at a time
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•Mitch Lieberman, thought leader for CRM and conversations over the years, graces us with a discussion as to why conversational systems are incredibly beneficial to building both business relationships and …read more Source:: Open Source S
Doc.ai launches blockchain-based conversational AI platform for health consumers
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•Healthcare consumers will be able to discuss pathology results with a machine. …read more Source:: Open Source S
Woebot uses conversational AI to deliver cognitive behavioural therapy
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•A new chatbot launched on Tuesday delivers personalised cognitive behavioural therapy to people with mood disorders via Facebook. …read more Source:: Open Source S