Thanks to Microsoft technology, you may now have very different thoughts over your Starbucks coffee in the morning, as you prepare for another working-from-home day. …read more Source:: Open Source S
Tag: experience
Best digital experience in Australia, bar none: Commonwealth Bank CEO’s promise
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•Matt Comyn said his bank is planning to send almost all of its applications to an ‘integrated cloud installation’. …read more Source:: Open Source S
Changing how consumers experience products, brands
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•In this followup piece from a two-part feature, we explore how the global pandemic has impacted the way products are showcased and brands engage consumers as well as opened up …read more Source:: Open Source S
Artificial intelligence reduces the user experience, and that’s a good thing
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•UX, meet AI. …read more Source:: Open Source S
Medibank centralising data to deliver personalised customer experience
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•Turning to Salesforce to gain a single view of its customer. …read more Source:: Open Source S
The evolving role of the CIO and CMO in customer experience
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•The CIO and CMO must work more closely together and co-govern key resources today in new ways to address an often outdated and/or too inadequate approach to digital customer experience …read more Source:: Open Source S
Westpac and Microsoft launch data hub to personalise the customer experience
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•The bank claims the platform will help it prepare for the open banking regime and is part of its digital banking strategy. …read more Source:: Open Source S
LG and Naver to collaborate on dual screen smartphone experience
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•They will work together to lower power consumption and increase processing speed for browsers used in dual screen smartphones. …read more Source:: Open Source S
Oracle: What is customer experience (and why you should care)
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•Oracle’s top marketing leader for customer experience explains why this topic is important, the challenges in making customers happy, and what you can do about it. …read more Source:: Open Source S
When UX designers mix it up with developers: Microsoft’s experience
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•Microsoft’s goal: embed the same Fluent Design principles seen across its product lines into its internal systems. …read more Source:: Open Source S