Tag: Intuitive Solutions

‘WebRTC + Internet of Things’ By @LiveOps | @ThingsExpo [#IoT #WebRTC]

Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies,…