A dear friend called to tell me that his holiday — and his $3,000 laptop — was ruined by incompetent bench technicians and customer reps playing the blame game at …read more Source:: Open Source S
Tag: thanksgiving
Black Friday, Thanksgiving online retail traffic skews toward mobile
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•2017 could go down as the year that e-commerce decidedly went to the small screen. Conversion rates are still much higher on desktop, according to Adobe data. Salesforce found personalization …read more Source:: Open Source S
Check out our Thanksgiving tech support survival guide (2017 edition)
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•Get some much-needed down time over Thanksgiving (and the holiday season as a whole) by preparing in advance for the inevitable tech support requests. …read more Source:: Open Source S