The bank promises that customer calls will now be answered by someone in Australia. …read more Source:: Open Source S
Tag: westpac
Westpac takes multimillion-dollar H1 hit from Austrac proceedings and COVID-19
by
•The red and white bank saw a AU$1.9 billion drop in profit in H1. …read more Source:: Open Source S
COVID-19 pushes Westpac to jump on Apple Pay
by
•Westpac also announced it would be copping a AU$2.2 billion impairment charge in its first half financial results as a result of the global COVID-19 pandemic. …read more Source:: Open Source S
Westpac coughs up AU$25m to improve data sharing amid Austrac claims
by
•Austrac alleges the bank failed to consistently assess and monitor ongoing money laundering and terrorism financing risks. …read more Source:: Open Source S
Westpac and Microsoft launch data hub to personalise the customer experience
by
•The bank claims the platform will help it prepare for the open banking regime and is part of its digital banking strategy. …read more Source:: Open Source S
Westpac targeting customer privacy with AU$50m annual cyber spend
by
•The industry is also getting better at sharing information, Westpac’s CEO said. …read more Source:: Open Source S
Westpac posts AU$6.8b profit as it preps new ‘bank-as-a-service’ platform
by
•The red bank also announced a AU$2.5 billion capital raise. …read more Source:: Open Source S
ANZ, CBA, Westpac partner IBM for Lygon blockchain bank guarantee pilot
by
•Three of the four Australian banking heavyweights are trialling Lygon, a new digital bank guarantees platform that uses blockchain. …read more Source:: Open Source S
Westpac confirms misuse of PayID lookup function
by
•No account information or personal details have been accessed, the bank says. …read more Source:: Open Source S
How Westpac fixed a sales issue by asking what its customers actually wanted
by
•The re-engagement program increased the bank’s sales conversion rates, but also gave its customers less frustration in the process. …read more Source:: Open Source S